Service update

Restoring access

Thank you for your patience and continued trust.

Read the full update
Restoring the picture A blue crane gently lowers a tropical travel picture into a computer screen.

Dear Clients and Partners,

TEZ TOUR confirms that it has recently experienced an information security incident affecting certain parts of its IT environment.

The incident has been contained, and our technical and cybersecurity teams are carrying out comprehensive security checks across the relevant systems.

As a precautionary measure, access to certain systems and services has been temporarily restricted. This is a controlled security measure designed to allow the necessary checks to be completed before these systems are safely brought back online.

The restoration process is already underway and is being carried out gradually and in a controlled manner. Systems and services will be restored as the required security checks are completed, with the objective of ensuring a secure and stable return to full functionality.

TEZ TOUR continues its business operations, and our teams remain fully engaged in supporting our clients and partners.

Our priority is to restore full functionality as quickly and safely as possible while maintaining the appropriate security standards and implementing the necessary measures to reduce the risk of a similar incident occurring again.

We will provide further information as appropriate.

We sincerely appreciate your patience, understanding and continued trust.

TEZ TOUR